A warm welcome to Lordshill Health Centre
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations
On the 13th September 2016, we are changing to a new clinical system - EMIS Web - this is the IT system used by the surgery which holds all our patient data.
We are changing to help improve patient experience, to help meet the demands of an increasing population, to better manage the appointment system and to adopt the same system as other practices in Southampton.
Before and during the migration period there may be some disruption to our service but we aim to keep this to a minimum.
You will need to register to use EMIS patient access even if you have used patient services online. New passwords will be available to collect from the surgery from 19th September. You will need to bring ID with you.
This is a big change for our practice and our staff. It may cause a significant increase in workload, therefore we would like to ask for your understanding and patience before and during our migration.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Wheelchair access is via a ramp to the Health Centre. A wheelchair is available for those who find the ramp or steps difficult. Please ask the receptionist. A disabled toilet is available.
Friends and Family Test (FFT) in General Practice
From 1st December 2014, it is a contractural requirement that all GP Practices undertake the NHS Friends & Family Test (FFT). The primary aims of the FFT are to:
1. Gather useful feedback from patients who use our services that can be fed directly to the staff that provide their care in a simple format.
2. Identify areas where improvements can be made so practical action can be taken.
3. Inform current and prospective patients about the experiences of those who use the practice services.
You are able to start giving us your feedback NOW. Please go to "Friend & Family Survey" on the right hand side of this page. Paper copies are also available at the surgery.
Fit note data extraction - Important Information for patients
Practices have received a communication from the Health and Social Care Information Centre (HSCIC) on the extraction and publication of fit note data. The extraction is intended to allow the Department for Work and Pensions (DWP) to collect data on fit note usage to inform policy development and evaluate the Fit for Work service. For further information Data Extraction Patient Information The data being collected will be fully anonymised and the extraction will take place from January 2016 unless you have opted out from sharing data
(Site updated 19/09/2016)