A warm welcome to Lordshill Health Centre
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
IMPORTANT NOTICE from The Partners
For the past few months we have had difficulty in meeting our 48hr service when generating prescriptions and acknowledge this has caused much frustration to all concerned. We have 10,600+ patients with a large number taking some form of medication, so have a high volume of prescriptions to process on a daily basis. We have reviewed our procedures, and feel the safest way to achieve patient satisfaction is to increase our turn-a-round time to 72hrs, giving our reception team and GPs one extra day to process. We will start this change from 1st August 2016. We hope by giving ourselves an extra day, prescriptions will be ready for collection on the day stated.
We thank you for your co-operation with this change
From August 2016 Prescription collection times will be as follows:-
Order Monday – ready Thursday after 4PM
Order Tuesday – ready Friday after 4PM
Order Wednesday –ready Monday after 4PM
Order Thursday – ready Tuesday after 4PM
Order Friday – ready Wednesday after 4PM
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Wheelchair access is via a ramp to the Health Centre. A wheelchair is available for those who find the ramp or steps difficult. Please ask the receptionist. A disabled toilet is available.
Friends and Family Test (FFT) in General Practice
From 1st December 2014, it is a contractural requirement that all GP Practices undertake the NHS Friends & Family Test (FFT). The primary aims of the FFT are to:
1. Gather useful feedback from patients who use our services that can be fed directly to the staff that provide their care in a simple format.
2. Identify areas where improvements can be made so practical action can be taken.
3. Inform current and prospective patients about the experiences of those who use the practice services.
You are able to start giving us your feedback NOW. Please go to "Friend & Family Survey" on the right hand side of this page. Paper copies are also available at the surgery.
Fit note data extraction - Important Information for patients
Practices have received a communication from the Health and Social Care Information Centre (HSCIC) on the extraction and publication of fit note data. The extraction is intended to allow the Department for Work and Pensions (DWP) to collect data on fit note usage to inform policy development and evaluate the Fit for Work service. For further information Data Extraction Patient Information The data being collected will be fully anonymised and the extraction will take place from January 2016 unless you have opted out from sharing data
(Site updated 03/05/2016)