Dr Barnfield & Partners
Lordshill District Centre
Southampton
S016 8HY

Tel: 02380 738144

Providing NHS Services
Armed Forces veteran friendly accredited GP practice

Welcome to Lordshill Health Centre

We still encourage all patients who can, to continue to use the phone or our online services.

You will still be asked to make a telephone appointment to be triaged and if the Doctors feel it clinically appropriate you will be offered a face- to-face appointment.

If you do decide to come in, please remember we have made changes to ensure we keep you and our colleagues safe.

Please ensure you:

  • wear a face mask or covering (unless you are exempt)
  • be prepared to queue, including outdoors

Please do not come in if you have tested positive for COVID-19

We thank you for your patience

Making an appointment

Our GP practice has now moved to a total triage system. This means that all requests for appointments must be made via the phone 02380 738144 or online through our website www.lordshillhealthcentre.nhs.uk ;

  • Each request will be passed to a doctor for assessment. You may find that we treat you by phone, by video link, or we may ask you to come to the surgery;
  • Access to the surgery premises will only be if you have been asked to do so and there will be clear arrangements discussed with you as to how we can safely do this.
  • Please do not come to the surgery unless you have been specifically asked to do so.

Repeat prescriptions

  • We may have already contacted you to collect paperwork and prescriptions and we aim to complete this efficiently;
  • If you are able to, please continue to use our website www.lordshillhealthcentre.nhs.uk or the NHS App to order your repeat prescription. You do not need to come to the surgery to register to do this;
  • If you cannot order your repeat prescription any other way, then you may deliver this through the outside surgery letter box – this can be done without accessing the reception.
  • Or by calling our prescription line 02380 742932 between 10:00 – 12:00 Mon-Fri

How can you help?

  • Please be patient – our phone lines are very busy;
  • Do you have a condition that you can treat at home? If you do then please try to do this with advice from NHS online or your local pharmacist;
  • Do you simply need general advice? If you do, can you call 111 for this or visit our website to access E-consult www.lordshillhealthcentre.nhs.uk
  • If you think you may have Covid-19 DO NOT go to a GP surgery, pharmacy or hospital. Use the NHS111 Online service to find out what to do next: 111.nhs.uk/covid-19;
  • If you feel you need to see a doctor for non-Covid-19 symptoms then please call 02380738144 and we will discuss your needs;
  • Please help the receptionist by giving them as much information as possible and answer any questions they may have. This will help us prioritise calls and have the right clinician call you back.
  • Have you nominated a pharmacy for the transmission of electronic prescriptions?  This will prevent the need for either you or pharmacy staff from coming to the surgery. The nomination of a pharmacy can be done via your online app or speaking to your pharmacist or GP surgery directly.
  • You can e mail the practice at [email protected] 

We do anticipate some staff shortages due to isolation and sickness and aim to continue to give you the best possible care at this difficult time. We appreciate your continued support.

We provide comprehensive NHS primary care services to help you manage your health and well-being.

Our aim is to provide a high quality, caring and personal health care service to our whole patient population by:

  • Putting our patients at the centre of what we do
  • Having a highly qualified and trained multi-professional integrated primary Healthcare Team
  • Offering our services in a safe, supportive and suitably equipped environment, using technological advances in healthcare systems for our patient’s benefit.

Need help from your doctor? Contact them via our website for a quick response

We are pleased to announce the arrival of a new way of getting advice from your GP -eConsult

E-Consult

NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

If you already use online services you can continue to use it. You can use the NHS App as well.

NHS App featured on mobile phone

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

Health A-Z

Guide to conditions, symptoms & treatments

Live Well

Advice, tips and tools for health & wellbeing

Medicines Guide

How medicine works & possible side effects

Care & Support

Options & where to get the best support